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What type of information we collect.

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We receive, collect and store any information you enter on our website or provide us in any other way such as personal identifiable information (including name, email address and communications) and payment details (if provided). We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How we collect information.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only.

 

Why we collect such personal information.

 

We collect such non-personal and personal Information for the following purposes:

 

1. To provide and operate the services;

2. To provide you with ongoing customer assistance;

3. To be able to contact our visitors and users with general or personalized service related notices and promotional messages (only where opted in);

4. To create aggregated statistical data and other aggregated and/or inferred nonpersonal Information, which we may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose your site visitors' personal information.

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Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

If you opt in to receive our newsletter, this is hosted by MailChimp and they hold your name and email address. If you book an event via Eventbrite, they also will hold your name and email address and take the necessary payment on our behalf.

 

How we communicate with our site visitors?

 

We may contact you to notify you regarding your course booking, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, Achieve Your Greatness Limited is registered in England: No. 11274366 Registered office: 54 Dorset Ave, Great Baddow, Chelmsford, Essex CM2 9UA. England applicable national laws, and any agreement we may have with you.

 

For these purposes we may contact you via email, telephone, text messages, and postal mail. How we use cookies and other tracking tools.

 

We use Google Analytics and cookies on the website to improve your experience.

 

Full details of the cookies we use can be found in our cookie policy and Google Analytics Privacy Policy can be found here https://policies.google.com/privacy

 

How you can withdraw your consent

 

If you don’t want us to process your data anymore, please contact us at emma.mcnally@achieveyourgreatness.co.uk or send us a letter to: c/o 54 Dorset Avenue, Great Baddow, Chelmsford, Essex CM2 9UA.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at emma.mcnally@achieveyourgreatness.co.uk or send us a letter to: c/o 54 Dorset Avenue, Great Baddow, Chelmsford, Essex CM2 9UA

 

Thank you for taking the time to review our policy.

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